Frequently Asked Questions...
Hager City, WI Units
How do month-to-month lease terms work?
Billing and leases run the 1st of the month to the end of the month and continue month-to- month. If you move in the middle of the month, that months’ rent will be prorated from the day you move in. If you move out before the end of the month you will still owe for that entire month.
IMPORTANT NOTE: The lease automatically renews until the MANDATORY 30 day written termination notice is received.
Billing and leases run the 1st of the month to the end of the month and continue month-to- month. If you move in the middle of the month, that months’ rent will be prorated from the day you move in. If you move out before the end of the month you will still owe for that entire month.
IMPORTANT NOTE: The lease automatically renews until the MANDATORY 30 day written termination notice is received.
How do I rent a unit?
RENT ONLINE:
1. CLICK HERE to see which units are available or sign up for the waiting list
2. Create an online account
3. Complete the online lease
4. Complete online payment process (Recurring monthly billing is available free of charge)
RENT ONLINE:
1. CLICK HERE to see which units are available or sign up for the waiting list
2. Create an online account
3. Complete the online lease
4. Complete online payment process (Recurring monthly billing is available free of charge)
OR RENT BY MAIL:
1. Print and complete our lease
2. Attach first months payment to the lease and:
a. Mail to MC Storage LLC, 315 Main Street, Ellsworth, WI 54011
b. Or, drop it off at the above address using the secured drop box (just left of the Remax front door)
1. Print and complete our lease
2. Attach first months payment to the lease and:
a. Mail to MC Storage LLC, 315 Main Street, Ellsworth, WI 54011
b. Or, drop it off at the above address using the secured drop box (just left of the Remax front door)
When is rent due?
Your rent is due the 1st of every month.
- Automatic billing is available online, free of charge
- If you are mailing a check, please include your unit # and the month you are paying for on the memo line
- Our system automatically adds a $10.00 late fee for payment not received by the 10th of each month
What types of payment do accept?
We accept major credit cards, pay online, cash, check or money orders made payable to MC Storage, LLC. Payments can be made online, mailed or dropped off anytime using the secure drop box located just left of the front door of the RE/MAX Results office.
Mail payments to: MC Storage, LLC, 315 W Main St, Ellsworth, WI 54011.
Mail payments to: MC Storage, LLC, 315 W Main St, Ellsworth, WI 54011.
What if I’m not sure what size unit I need for my belongings?
You may call the office (651-492-2204) and set up an appointment to view any of the units at any time. Viewing a vacant unit will help you get a visual sense of the space and may help determine the right size for you. You may also look at our Unit Sizes to see a general description of what can fit into each unit.
What if I only need a unit for a few days or a week?
Our facility only rents by the month, so you will be required to pay for a full month’s rent even if you store on the property less than a month.
Do I need my own lock?
Yes. We recommend that you use a circular lock.
Should I purchase renters insurance?
It is your responsibility to supply your own renters insurance. Please check with your current homeowner’s or renter’s policy or contact your agent.
How do I open my unit’s door or lock/unlock it?
You will need to step on the bottom of the door in order to slide the latch left or right. Slide RIGHT of the door frame to LOCK and slide LEFT of the door frame to UNLOCK.
How do I cancel my lease?
We require a MANDATORY, 30 day, written notice.
Option #1: You can email us your unit number and move out date.
Option #2: Download, print and return the completed 30 day notice form by dropping it off at the RE/MAX Results office drop box.
Option #3: Download, print and return the completed 30 day notice form by mailing it to: MC Storage, LLC, 315 W Main St., Ellsworth, WI 54011.
Printed copies of the 30 day notice form are also located on premise, inside the office at our storage facility.
Option #1: You can email us your unit number and move out date.
Option #2: Download, print and return the completed 30 day notice form by dropping it off at the RE/MAX Results office drop box.
Option #3: Download, print and return the completed 30 day notice form by mailing it to: MC Storage, LLC, 315 W Main St., Ellsworth, WI 54011.
Printed copies of the 30 day notice form are also located on premise, inside the office at our storage facility.